Why have I been contacted regarding finances that have been lost?

As refund consultants, we are proactive and reach out, assist and work with people that are entitled to lost or unclaimed money. We may have contacted you because we believe that unclaimed money may be owed to you. In many cases, people are unaware that their money is lost and waiting to be claimed so it's likely to be a pleasant surprise to learn that money is owed to you and you didn't even know existed.

How Is My Money Returned?

Our refund experts specialise in finding unclaimed funds for Australian individuals and companies who have lost track of money. We assist by initially verifying the identity of the rightful owner(s) and then act on your behalf with the claims process by managing the documentation, preparation and submission of claims. Just like you would hire a solicitor to represent you in court, or a tax professional to assist you with your tax return, Get Your Money Back provide a professional recovery service so
that you can relax, confident that the whole bureaucratic process has been taken care of correctly, the first time.

The funds will stay (in many cases) in a government trust account and will remain unclaimed. Then, depending on which authority holds the funds, the money will be transferred into the Government's consolidated revenue fund once a certain period of time has passed.  In other words, the Government gets it, and it’s gone!

The Get Your Money Back refund consultancy mission is to act with integrity, be open and honest in all our dealings with government and financial institutions and to keep our clients informed throughout the refund process. The advantage of having us act of your behalf is we remove the stress and provide you with peace of mind that your money will be returned.

We’ll reunite you with your lost funds or our service is FREE. GUARANTEED!​

5 Great Reasons To Get Started​

Individuals and companies occasionally lose track of money they own and hold in, for example, bank accounts, shares, investments and life insurance policies. This may happen because of a change of address, a change of name, a change of employer, a move overseas and, sometimes, just plain oversight. Where this happens, and the financial institution or previous authority is unable to locate the owner of the money, the money is considered "lost". In most cases, lost money is transferred to a Government trust account and remains there while it is "unclaimed". What may interest you is that, if owners of this money do not step forward, this money is then taken up as Government revenue. In most cases this is the inevitable fate for lost money unless the correct owner steps forward to claim their lost money.

What makes this process even more difficult is that each state in Australia has separate laws relating to lost funds and various institutions responsible for lost monies unique to that state (with their own set of individual claiming rules and procedures). This can make this process very difficult as small mistakes can lead to a much more difficult return process later and may require months of assistance in order to complete the claim. Therefore, it’s always better to make sure that your claim is done right the first time.

What is lost and unclaimed

money in Australia?

It is our responsibility to locate the rightful owners and reunite them with their lost money​

Every day, people and businesses leave cash in financial institutions, insurance companies, and with government authorities. It’s human nature to forget and even the best kept records can even have gaps. As absurd as it sounds, it happens constantly. It is estimated that 1 in 3 Australians actually have money owing to them without their knowledge.

Most commonly, money is lost because of:

HOW DO AUSTRALIANS MISPLACE MILLIONS OF DOLLARS EVERY YEAR?​

100% RISK FREE…​

No upfront fees or costs…​

Stress free claim processing…​

Work with  experienced Refund Agents...

Receive updates by phone, email or SMS…​​

To process a claim, we must first verify your claim to the lost money. To do this, we require at least 100 points of identification. We will also prepare an Agreement & Authority to Act which sets out the terms and conditions of our service and formalises your authority for us to make the claim on your behalf.

An overseas move​

Moving house

& changing address 

(hard to track)​

Oversight

if I Don't Choose To Claim These Lost Monies, What Happen's Then?

We liaise with the various holding authorities to ensure the full release of all monies outstanding quickly and successfully. Occasionally, additional information is required by the department or financial institution holding the money; we will communicate this to you and assist you source the information. 

​

Once the funds are released, the funds are deposited to your nominated account, less our processing fee. Normally, claims are completed within 6 to 8 weeks of receiving all the correct claim documentation.

​

There are many laws in place that protect you and your lost money. These include the Federal and State Government Acts that govern lost money in Australia, and the Privacy Act which governs the use of your personal information. The Anti-Money Laundering and Counter-Terrorism Financing Act makes it an offence to give false or misleading information or documentation which protects you but it also means that we are bound by law to ensure that the money we recover is rightfully yours. We may ask you for extra identification to satisfy this obligation. It also means that we must ensure that following a successful claim, your funds are deposited safely into your nominated bank account.

Get Your Money Back is a member of the Unclaimed Money Association of Australia & Create Australia. The director of Get Your Money Back is a practicing Justice of the Peace (Qual) within the local community.

LEGAL OBLIGATIONS